• + 212 677 727446
  • contact@perf-tel.com

PERFTEL - QUALITY STANDARDS

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PERFTEL is a contact center based in the city of Fez in Morocco.

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PERFTEL audits the critical aspects of an interview:

  • The ability and speed of the tele-operator to move the appropriate solution.
  • Customization of the interview  for optimal interaction.
  • Performance.
  • Te Service Level respect ...
  • Compliance with business ethics ...

Quality team (together with the coach) controls the ramp agents and guarantee transversal excellence of a call campaign.

More than 12 years of experience, we assure you to get the best quality.